Book
Hosting, security, support · Nairobi, Kenya

Website Management & Care in Nairobi.

Your site is too important to babysit yourself. We host it, patch it, back it up, monitor it, and fix what breaks - usually before you notice. Built specifically for Nairobi businesses - with local search behaviour, neighbourhood targeting and an honest read of the competitive landscape.

Book a 30-min callAll hosting, security, support info

02.1 / The local read

Nairobi is not a generic market.

Nairobi is the regional commercial centre. We support Kenyan clients remotely from Dar with the same monthly cadence as our home market, and visit for active engagements. Search competition is fierce, CPCs are punchy, and the standard of digital execution from competitors is higher than in many Tanzanian categories - which is precisely why disciplined SEO and a sharper site pay back faster.

02.2 / How Nairobi buyers search

The patterns that shape the playbook.

  • 01Service + neighbourhood - "physiotherapist Westlands", "marketing agency Kilimani"
  • 02Service + Nairobi for citywide searches
  • 03High-intent commercial keywords with strong CPC, requiring tight conversion tracking

02.3 / The problem

Two months after launch, nobody owns the site.

The developer disappeared. The plugins are out of date. The backups are theoretical. One day the site goes down, a customer messages you on Instagram, and you find out before your team does.

02.4 / What we deliver in Nairobi

A site that just runs.

Daily backups, weekly updates, monthly performance and security reports, 24/7 uptime monitoring, and a WhatsApp line that gets answered. When the site needs an update, we make it. When something breaks, we fix it.

02.5/Where in Nairobi

Neighbourhoods we know.

These are the areas we map first for Nairobi clients - and we research the rest on the brief. Local search ranking matters at the neighbourhood level, not just the city level.

WestlandsKarenKilimaniLavingtonUpper HillCBD

02.6/What is included

The whole engagement, line by line.

The deliverables do not change by city - the discipline travels. What changes is the local market read above.

  • Managed hosting on infrastructure that serves East Africa well
  • Daily off-site backups with a 30-day restore window
  • SSL certificate provisioning and renewal
  • Weekly plugin / dependency updates
  • Malware and intrusion monitoring
  • Uptime monitoring with WhatsApp alerts
  • Monthly performance audit (Lighthouse, Core Web Vitals)
  • One to two small content / design edits per month
  • Monthly written report
  • Priority WhatsApp and email support

02.7/How we work

A predictable cadence.

  1. Week 1

    Audit

    We inspect what you have today - host, codebase, vulnerabilities, performance, backup state - and write a short report of what we found.

  2. Week 1–2

    Migrate

    We move you onto managed hosting, lock down access, set up backups and monitoring. Zero downtime.

  3. Ongoing

    Maintain

    Weekly updates, monthly reports, ad-hoc support. Every month. Predictable.

02.8/What good looks like

Three numbers we expect to hit.

99.9%+

Uptime target on every managed site. Monitored every 60 seconds.

WhatsApp

The channel you reach us on. No ticket queues, no portals.

Monthly

Written report on patches, performance, security and what changed.

* Targets we commit to in the proposal, not retrospective claims. Yours will vary with industry, starting point and competitive intensity in Nairobi.

02.9/Nairobi questions

What clients ask before they engage us.

If yours is not here, ask on WhatsApp - replies inside business hours.

  • Yes - that is the most common scenario. We do a short audit first to flag anything that needs a one-off fix before a care plan can start cleanly.

02.10/More from WebAxis in Nairobi

The other services we run for Nairobi businesses.

02.11/We work across East Africa

Hosting, security, support in other cities we serve.

Let’s talk

Ready to run hosting, security, support in Nairobi?

A free 30-minute call. We listen, ask a few sharp questions, and tell you honestly what the next 90 days should look like for your business.

Book a 30-min callOr WhatsApp

Mon–Fri 08:00–17:00 EAT · Replies in under 4 hours during business days.