Week 1
Audit
We inspect what you have today - host, codebase, vulnerabilities, performance, backup state - and write a short report of what we found.
Service · Hosting, security, support
Hosting, security, and a real person on WhatsApp when something breaks.
Your site is too important to babysit yourself. We host it, patch it, back it up, monitor it, and fix what breaks - usually before you notice.
02.1 / The problem
Two months after launch, nobody owns the site.
The developer disappeared. The plugins are out of date. The backups are theoretical. One day the site goes down, a customer messages you on Instagram, and you find out before your team does.
02.2 / What we deliver
A site that just runs.
Daily backups, weekly updates, monthly performance and security reports, 24/7 uptime monitoring, and a WhatsApp line that gets answered. When the site needs an update, we make it. When something breaks, we fix it.
02.3/What’s included
The whole engagement, line by line.
- Managed hosting on infrastructure that serves East Africa well
- Daily off-site backups with a 30-day restore window
- SSL certificate provisioning and renewal
- Weekly plugin / dependency updates
- Malware and intrusion monitoring
- Uptime monitoring with WhatsApp alerts
- Monthly performance audit (Lighthouse, Core Web Vitals)
- One to two small content / design edits per month
- Monthly written report
- Priority WhatsApp and email support
02.4/How we work
A predictable, weekly cadence.
- Week 1–2
Migrate
We move you onto managed hosting, lock down access, set up backups and monitoring. Zero downtime.
- Ongoing
Maintain
Weekly updates, monthly reports, ad-hoc support. Every month. Predictable.
02.5/What good looks like
Three numbers we expect to hit.
99.9%+
Uptime target on every managed site. Monitored every 60 seconds.
The channel you reach us on. No ticket queues, no portals.
Monthly
Written report on patches, performance, security and what changed.
* Targets we commit to in the proposal, not retrospective claims. Yours will vary with industry, geography and starting point.
02.6/Questions we get asked
Quick answers.
If yours is not here, ask on WhatsApp - replies inside business hours.
- Yes - that is the most common scenario. We do a short audit first to flag anything that needs a one-off fix before a care plan can start cleanly.
02.7/Pairs well with
The services that make this one work harder.
02.8/Cities we run this in
Hosting, security, support - by city.
The discipline travels. The local read does not. Pick the city closest to your business for the local market context.
Let’s talk
Ready to start a hosting, security, support engagement?
A free 30-minute consultation. We listen, sketch an approach, and tell you whether we are the right fit. No pressure.
Mon–Fri 08:00–17:00 EAT · Replies in under 4 hours during business days.